All orders are shipped with auspost from Mount Isa, being a remote Qld country town orders can take a little longer then usual and with the covid restrictions it can add extra time to shipping, the Express post option is recommended for fastest possible shipping but it can still be a few days depending on auspost. All items that are in-stock will be shipped within 2 business days of receiving the order, back-order items will be shipped once they are in-stock within 2 business days also.

Once your order is shipped, an automated email should be sent to you with the tracking number that can be checked on the auspost website.

We will repair or replace damaged or lost goods after the freight carrier has conducted and concluded their investigation into the matter. This may take up to 30 days.