Privacy Policy

 
Privacy Policy
 
Effective Date: 11/7/2025
 
At Custom Alloy Welding, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website: www.customalloywelding.com.au.
 
 
 
1. Information We Collect
 
We may collect the following types of information:
 
Personal Information (e.g. name, email address, phone number) when you:
 
Contact us via forms or email
 
Request quotes or services
 
Subscribe to updates
 
 
Technical Data (e.g. browser type, IP address, device type) automatically collected through cookies and analytics tools
 
Transactional Information if you make a purchase or payment via the site
 
 
 
 
2. How We Use Your Information
 
We use the data we collect to:
 
Provide services and customer support
 
Respond to enquiries and quote requests
 
Improve website performance and user experience
 
Send updates, promotions, or important notices (only with consent)
 
Comply with legal obligations
 
 
 
 
3. Cookies & Tracking
 
Our website uses cookies to:
 
Understand how users interact with the site
 
Improve load times and performance
 
Enable certain site features
 
 
You can adjust your browser settings to disable cookies, though this may affect site functionality.
 
 
 
4. Sharing of Information
 
We do not sell or rent your personal information.
 
We may share data with:
 
Trusted service providers (e.g., hosting providers, analytics services)
 
Legal authorities, if required by law
 
 
 
 
5. Data Security
 
We take reasonable steps to secure your data, including:
 
SSL encryption
 
Firewall-protected hosting
 
Limited access to personal information by authorized staff only
 
 
However, no online platform is 100% secure, so we cannot guarantee absolute protection.
 
 
 
6. Your Rights
 
You have the right to:
 
Access the personal information we hold about you
 
Request corrections or deletion of your data
 
Opt out of marketing communications
 
 
To exercise any of these rights, please contact us using the details below.
 
 
 
7. Third-Party Links
 
Our website may include links to other sites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.
 
 
 
8. Contact Us
 
If you have any questions about this Privacy Policy, please contact:
 
Custom Alloy Welding
Email: josh@customalloywelding.com.au
 
 
 
9. Updates to This Policy
 
We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.