Privacy Policy

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Effective Date: 11/7/2025

At Custom Alloy Welding, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website: www.customalloywelding.com.au.

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1. Information We Collect

We may collect the following types of information:

Personal Information (e.g. name, email address, phone number) when you:

Request quotes or services

Subscribe to updates

Technical Data (e.g. browser type, IP address, device type) automatically collected through cookies and analytics tools

Transactional Information if you make a purchase or payment via the site

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2. How We Use Your Information

We use the data we collect to:

Provide services and customer support

Respond to enquiries and quote requests

Improve website performance and user experience

Send updates, promotions, or important notices (only with consent)

Comply with legal obligations

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3. Cookies & Tracking

Our website uses cookies to:

Understand how users interact with the site

Improve load times and performance

Enable certain site features

You can adjust your browser settings to disable cookies, though this may affect site functionality.

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4. Sharing of Information

We do not sell or rent your personal information.

We may share data with:

Trusted service providers (e.g., hosting providers, analytics services)

Legal authorities, if required by law

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5. Data Security

We take reasonable steps to secure your data, including:

SSL encryption

Firewall-protected hosting

Limited access to personal information by authorized staff only

However, no online platform is 100% secure, so we cannot guarantee absolute protection.

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6. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections or deletion of your data

Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

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7. Third-Party Links

Our website may include links to other sites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact:

Custom Alloy Welding

Email: josh@customalloywelding.com.au

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9. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.

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